SPRINGFIELD, Mo. – The Better Business Bureau, a non-profit organization that promotes marketplace trust, has reported a sharp increase in scams involving artificial intelligence technology.
These scams typically involve the use of ai chatbots and voice assistants to trick consumers into giving away sensitive information or making fraudulent payments.
“Generative A.I. is really just a new tool for the same scammers, whether it be online shopping, whether it be the grandparent scam, where people are impersonating grandkids and asking for money, whether it’s some type of employment scam,” said Pamela Hernandez, the regional director of the Better Business Bureau.
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